FAQs2021-02-17T22:06:46+00:00

FREQUENTLY ASKED QUESTIONS

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WHY USE OUR PRODUCT

Will you ship to an APO/FPO?2021-03-18T17:43:49+00:00

A: Yes, to honor and assist our military, we offer free shipping to APO/FPO locations.

 
Where are the caddies manufactured?2020-06-02T18:27:07+00:00

A: The entire line of Storacell caddies are Made In the USA. Our company designs, engineers and manufactures the battery caddies in St. Charles, Illinois with our parent company, Foreman Tool & Mold. Not only do we manufacture and produce Storacell product at Foreman Tool, we also use local companies for product packaging, office resources, shipping supplies and website development.

Can you customize caddies with particular battery cell combinations?2020-06-02T18:26:26+00:00

A: Customizing a caddy would require us to manufacture a new injection mold. However, we continue to take suggestions from all of our customers and with these comments we determine which caddies would be most popular. Many of our current versions were created based on customer feedback. Feel free to contact us with suggestions or comments at customer.service@powerpax.net.

Can I place my order on the phone?2020-06-02T18:25:27+00:00

A: Yes, we accept orders by phone or email. To place an order by phone, please use our toll free number (866) 540-7260 and we will be happy to help you Monday through Friday from 8:30 am – 4:30 pm CST. You may email us with an order or questions at customer.service@powerpax.net.

Do rechargeable batteries fit in the caddies?2020-06-02T18:24:26+00:00

A: Yes, each battery in a caddy fits into its own sleeve and must be within the specification measurements for that particular battery cell. Rechargeable batteries are almost always on the high end of that spectrum. We continually check the caddies with numerous brands of rechargeable batteries to make sure they meet the requirements.

How long does the moonshine caddy glow?2020-06-02T18:23:13+00:00

A: All of the Moonshine caddies will glow for up to 8 hours if exposed to approximately 30 minutes of light.

INTERNATIONAL CUSTOMER?

MORE INFORMATION
Storacell is please to provide even more options to our international customers.

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smateja@Storacell.net   |  +1-866-540-7260

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Available Monday – Friday , 8:00 am – 4:30 pm CST.
101 Theodore Drive  |  Unit A
Oswego, IL 60543
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